![]() We are a small toy store and cannot afford to accept other stores faulty or unwanted items. We only accept returns on products purchased from our store, so if the product was a gift, you need to check with the purchaser. Online orders will be recorded in our system. Goods purchased in store will need to have a cash register receipt. Any order sent and returned will be credited/exchanged less postage costs. You are best to box most items to ensure that they arrive in good condition. Returning them in good condition, refers to their state when they reach us, so this relates to how you send them back to us, so mailing a boxed item in a post bag, usually ends up with the item damaged. You may request an exchange, credit or gift voucher. You may return any goods that you have changed your mind about*, at your cost, as long as the goods are unopened and the packaging still in perfect condition, within 7 days of receipt. We are open most days after Christmas - see our contacts us page for relevant times. We will comply with all relevant consumer laws relating to any faulty items. (Longer periods apply for Christmas gifts etc). Please contact us to make relevant arrangements. You may return any faulty goods at our cost within 14 days of receipt. Our refunds and returns policy is to be read in conjunction with our Terms & Conditions. LEGO® DUPLO® bricks and pieces are dropped, heated, crushed, twisted and analyzed to make sure they satisfy stringent child safety standards. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |